How to Register & Buy

Welcome to Chantek Batik!

Thank you for supporting handcrafted batik pieces made with heart.
Please follow the steps below for a smooth online shopping experience. 

1️⃣ Account Registration 

Registering an account helps you enjoy a faster and more convenient checkout experience.

How to register:

1. Click “Register / Sign Up” at the top of our website
   
   
   
2. Enter your email address and click “Continue” 
   
   
3. A verification code will be sent to your email
   Please check your Junk / Spam folder if you do not receive it
   
   
4. Key in the code and click "Submit"
   
   
5. Your registration is complete. 
   Welcome!
   
   

✨ Registered users can easily track orders and manage delivery details.

2️⃣ Browsing & Selecting Products

• Browse our collections and click on the item you love
  
  
  
• Select size, colour, or variation (if applicable)
  
  
• Read the product description carefully before purchase
  
  
• Click “Add to Cart” and "Check out"
  
  
  

3️⃣Checkout & Payment

1. Select your preferred shipping method and fill in your shipping details
   
   
   
2. Choose a payment option and Click "Pay Now" 
   
   
   

Once payment is successful, an order confirmation email will be sent to you.

4️⃣ Order Processing & Shipping

• Orders are processed within 2–4 working days.
  
• A tracking number will be updated on our website once your parcel is packed and shipped.
  
• You can check your tracking number on your order page.
  
  

  Thank you for your order!

📦 Shipping times may vary depending on location.

5️⃣Important Notes

• Due to the nature of handcrafted batik, minor variations in colour and pattern are normal and make each piece unique
• Colours may appear slightly different due to screen settings
• For any enquiries, please contact our
  Customer Service through our WhatsApp : +6012-935 0633.